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Buying A Used Car - Know Your Consumer Rights


The number of consumer complaints about used cars from dealers has increased, so make sure you know your rights before you buy.

New figures from the Office of Fair Trading (OFT) have revealed that complaints about second hand cars bought from independent dealers continue to top the list of calls to advice service Consumer Direct, and the numbers of complaints are increasing.

The research suggests that the average cost to car owners is £425 to resolve faults that were the dealer's obligation to correct.

Watch a video to find out more about your consumer rights


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